Refund policy

We want you to love your Angelina's Parlor pillow. If you are not completely satisfied with your purchase, we accept returns within 14 days of delivery.

Eligibility To be eligible for a return, items must be unused, unwashed, and in their original condition. We do not accept returns on items that show signs of use or damage caused after delivery.

How to Initiate a Return To start a return, please contact us at hello@angelinasparlor.com before sending anything back. We will review your request and provide return instructions. Returns sent without prior authorization will not be accepted.

Return Shipping Customers are responsible for return shipping costs. We recommend using a trackable shipping method, as we cannot be held responsible for items lost in transit.

Exceptions If your item arrives damaged or defective due to our error, please contact us within 48 hours of delivery with photos and we will arrange a prepaid return label and resolve the issue promptly.

Refunds Once your return is received and inspected, we will notify you by email. If approved, your refund will be processed to your original payment method within 5–10 business days. Original shipping costs are non-refundable.

Final Sale Items Items marked as final sale are not eligible for return or refund.